Terms of use

Terms of Use

Welcome to our website. The terms “Loom” and “we” will refer to Loom Ltd., including its parent companies, subsidiaries, and affiliates. Our website is designed for you and your family/household ("you") to browse and shop, with Loom providing you with the best and safest shopping experience.

The following terms govern your access to and use of the Loom website, including any content or products offered on our site. By using our site, you agree to these terms and conditions.

These terms may be reviewed and updated from time to time, and all changes will become effective immediately upon posting. Continuing to browse, shop, and use our site after the revised and updated terms have been posted constitutes your acceptance of these changes.

Privacy

Your privacy is important to us. Therefore, your use of this site is subject to our privacy policy. Please read our privacy policy to understand our practices regarding privacy. All the information you provide us through this site or otherwise is governed by our privacy policy.

Trademark

The Loom name and Loom's logo or symbol are registered trademarks owned by Loom. The use of the trademark without prior written permission is prohibited. All names, symbols, product names, service names, designs, and logos that may appear on this site are trademarks owned by their respective owners.

Loom

This site is an e-commerce platform that allows users from businesses and individuals to display and sell products. It also allows businesses and individuals to purchase a range of products from the Loom platform or from sellers operating on it. By accessing, registering, or using the site and its services, you agree to our terms and conditions.

Registration Terms

You are entitled to register as a user, buyer, or seller and to benefit from Loom's services if all the conditions are met.

User and Buyer

  • The user or buyer must be of legal age to purchase products.
  • You must provide your address for product shipping.

These terms allow you to use our site for personal purposes only and not for commercial purposes. You may not reproduce, distribute, modify, display, republish, upload, store, or transmit any materials available on our site except as follows:

  • Your computer may temporarily store copies of these materials in RAM incidental to your accessing and viewing these materials.
  • You may store files automatically cached by your web browser for display enhancement purposes.
  • You are entitled to request, purchase, obtain product information, details, and track product delivery.

Permitted and Prohibited Uses

You agree not to use our site in any way that violates any local, national, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from Saudi Arabia or other countries). You also agree not to:

  • Modify or alter any part of our site.
  • Use our site in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the site.
  • Use any robot, spider, or other automatic devices, processes, or means to access our site for any purpose, including monitoring or copying any of the material on our site.
  • This does not prevent search engines from creating searchable indexes, but it does prohibit search engines from hiding or archiving our site's content.
  • Use any device, software, or routine that interferes with the proper working of our site.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our site, the server on which our site is stored, or any server, computer, or database connected to our site.
  • Attack our site via a denial-of-service attack or a distributed denial-of-service attack.
  • Use our site or network as a tool to attack other people's or companies' data systems.
  • Use our site for commercial purposes, such as selling access to our site through another site, or use the site for advertising or subscription sales, which includes any other form of use of our site that we deem interferes with or prevents our web content or business activities.
  • Any other attempt to interfere with the proper functioning of our site.

Intellectual Property Rights

This site and its entire contents, features, and functionality (including, but not limited to, information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Loom, its licensors, or other providers of such material and are protected by local and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. All rights, title, and interest in and to the site and the services - including, but not limited to, all intellectual property rights mentioned in these terms of use - are reserved by us. You do not have the right to use our trademarks without prior written permission.

Changes to the Site

We may update the content on our website from time to time, but its content is not necessarily complete or up to date. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Linking to Our Site

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

Links from this site

Providing links to other websites and third-party sources is solely for assistance purposes. We have no control over, and bear no responsibility for, the content of these sites or sources, nor do we accept any liability for any loss or damage resulting from your use of these links.

Disclaimer of Warranties

Please be aware that we cannot guarantee or warrant that the content available through the internet on these sites is free from viruses or other destructive codes. You are fully responsible for implementing all necessary procedures and checks to satisfy your requirements for protection against viruses, ensuring the accuracy of data and inputs and outputs, and establishing a way outside of our site to reconstruct any lost materials or data. We will not be liable for any loss or damage caused by distributed denial-of-service attacks, viruses, or other technologically harmful materials that may infect your device, computer programs, data, or other proprietary material due to your use of our site, or your downloading of any material posted on it, or any website linked to our site. Your use of our site and its content is at your own risk. Our site and its content are available on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. No one associated with loom or anyone connected to loom makes any warranty or representation regarding the completeness, security, reliability, quality, accuracy, or availability of our site. Without limiting the foregoing, neither loom nor anyone associated with loom represents or warrants that our site will be accurate, reliable, error-free, uninterrupted, that defects or errors will be corrected, that our site or the server that makes it available are free of viruses or other harmful components, or that our site or any content on it will meet your needs or expectations. This applies to all content as well. We disclaim all warranties of any kind, whether express or implied, statutory, or otherwise, to the fullest extent permitted by law. This includes, but is not limited to, warranties of merchantability, non-infringement, and fitness for a particular purpose.

Limitation of Liability

Under no circumstances and under no legal theory shall loom, its licensors, service providers, employees, agents, officers, or directors be liable for any damages of any kind arising out of or in connection with your use or inability to use our site, any websites linked to our site, any content on our site or such other websites, including any direct, indirect, special, incidental, consequential, and any material damages, which include but are not limited to personal injury, pain and suffering, emotional distress, loss of income, loss of profits, loss of business, loss of anticipated savings, loss of use, loss of goodwill, and loss of data, whether arising out of negligence (including negligence), breach of contract, or otherwise, even if the damage was foreseeable.


Indemnification

You agree to defend, indemnify, and hold harmless Loom, as well as its licensors and service providers, including each of their respective employees, directors, licensors, service providers, suppliers, contractors, agents, successors, and assigns, from and against any and all claims, rights, damages, obligations, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or resulting from your violation of these terms, or the terms of your use of the site, including but not limited to any use of the site's content other than as expressly authorized in these terms, or your use of any information obtained from our site.

Unsolicited Proposals and Business Ideas

Loom does not accept or consider any unsolicited proposals or ideas, whether for products, suggestions, materials, or business opportunities. With respect to any proposals submitted to us, unless specifically requested in writing by us, you agree that the product proposals, ideas, suggestions, materials, or business opportunities submitted by you are not submitted in confidence or trust, that we do not intend to establish a fiduciary or confidential relationship with you in any way, and that you will not expect any review, response, compensation, or consideration of any kind.

Governing Law and Jurisdiction

All matters relating to our site and these terms and any dispute or claim arising from or related to them (in each case, including non-contractual disputes or claims) shall be governed by the laws, without giving effect to any choice or conflict of law provision. Any legal dispute, claim, or proceeding arising from or related to these terms or our website shall be litigated exclusively in the legally competent courts. You waive all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Waiver and Severability

No waiver by Loom of any term or condition in the contract shall be deemed a continuing waiver of such term or condition, or a waiver of any other term or condition, and Loom's failure to demand and enforce any right or provision under these terms shall not constitute a waiver of such right or provision. If a court or other competent tribunal adjudges any provision to be invalid, illegal, or unenforceable for any reason, such provision shall be deleted or limited to the minimum extent necessary so that the remaining provisions of these terms shall remain in full force and effect.

Entire Agreement

These terms and conditions and our privacy policy constitute the sole and entire agreement between you and Loom regarding our website, superseding all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding our website.

Loom Subsidiaries and Additional Services

Loom Limited or its affiliated entities provide features of the website and other services to you when you use, subscribe as a user, buyer, or seller on the site. Affiliated entities refer to specific individuals or commercial entities controlled directly or indirectly or under joint control with this entity or person.

To enhance your experience through the website and with Loom's subsidiaries, companies, and entities, you agree under this agreement that additional services and functions or accounts may be established on your behalf. Using the information you provide to us on the site.

General Provisions

Applicable Law: These terms of use and any related non-contractual rights or obligations must be governed by and interpreted in accordance with the applicable laws.

Dispute Resolution: If you have any issues with our services, please contact us. We will endeavor to resolve the issue facing you as soon as possible. Any disputes or disagreements related to these terms of use, including any related non-contractual rights or obligations, shall be settled by the courts.

Rights of Third Parties: A person who is not a party to these terms of use has no right to enforce any of its terms.

Relationship of the Parties: Nothing in these terms of use is intended or shall be construed to create a partnership or agency relationship between us, but it is understood and agreed that all parties to the agreement are independent parties.

Continued Access: All provisions that are stated to remain in effect or that by their nature would continue to be effective after termination shall survive termination or suspension of your membership on the site.

How to Contact Us

If you have any questions or comments regarding these terms and conditions or about this website, you can contact us through support and assistance.


Support and assistance

Round the clock support and assistance for an enjoyable shopping experience. You can also contact us through the user page (support and assistance)

shop with confidence

Our Customer Protection Policy applies to your entire purchase

Secure payment

We use our most secure payment method

Fast shipping

Fast shipping to all customer addresses through the services of our available shipping partners

Great value

We do our best to provide the best and lowest prices, and our sellers guarantee this